Tag: Amigo Infoservices Delhi

Amigo Infoservices BPO Business Complaints and Reviews

Nowadays only a handful of companies have little to no negative feedback on their services. Even huge names such as Samsung and LG seem to have a few angry customers that hate their services, so how can a company such as Amigo Infoservices have no negative reviews whatsoever? What sets Amigo Infoservices apart from your typical company? In this short article we will be explaining what we did in order to make sure that satisfied each and every one of our customers to the point where we have no complaints whatsoever.

Maintain a personal relationship with your customers

The main reason why most companies tend to go down in ratings with time is because they start to lose the relationship that they forged with the people themselves. People stop being loyal the moment they start to be seen as nothing more than numbers. From the moment you start a new BPO company to the moment you become a call center franchise you need to make sure that you show your clients the fact that they’re special. Send packets, personal newsletters, emails, whatever you can. As long as they get to know that they’re alive and well in front of you you’ll manage to avoid any bad reviews.

Never be rude

This might go as a no brainer, but you need to understand that this is definitely the most important part when it comes to avoiding any complaints. Make sure that your workers are happy enough with their working place that they don’t end up being rude to the customers. In order to do that make sure that you get at least one or two part-time jobs ready at any given time and that you have at least a couple of work from home workers that are satisfied enough with their jobs. If you don’t wish to mess anything up, you can go the extra mile and make sure that your workers receive plenty of business opportunities while you’re at it.

Do your best every time

The main reason why the Amigo Infoservices franchise hasn’t received any backlash so far is because we have made sure that no matter wat we do, whether it has to do with BPO campaigns, domestic and international BPO projects, inbound projects, or even just simple call center projects, we made sure that we did our best every single time. Instead of just doing a simple call center business with no limitations and restraints we made sure that we did our very best, toppling our competition on our way to the top. We started out small by doing BPO campaigns in Delhi, and we ended up doing our very best on top of the leaderboard, on an international level. It’s all about making sure that whatever you do, you do better than the person next to you. That is our motto here at Amigo Infoservices.

Set up a goal, and then surpass it

Another one of the reasons why Amigo Infoservices reviews and complaints have always been on lock is because we have made sure that we set up our very own goal and we surpassed it by the time we went international. We started as a BPO outsourcing company in Delhi and before we knew it, we ended up being the largest BPO consultant company in India. It’s all about making baby steps, and making sure that you can surpass those goals. Never limit yourself, always make sure that you’re at the top of your class. Having a professional BPO business provider also helps tons.

Start strong

If you want to make sure that your reviews will always be positive and that you won’t receive any complaints, you need to make sure that you don’t start with your left foot first. Make sure that you either hire a professional company such as Amigo Infoservices to guide you through the basics of the industry, either you do a lot of research before you make any decisions. We strongly suggest you go for the first option, because that way you’re safer than ever, and you don’t risk losing everything as soon as you created it. Most companies fail in the first few years, make sure you’re not one of them by hiring a consultant company such as Amigo Infoservices.

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Easiest Way to Start a Brand New BPO Call Center

Considering how the marketing industry has evolved as of late, it’s no wonder that BPO Call Centers are some of the most popular “tools” that big name companies want to utilize to get a farther reach than ever before. A ton of big name companies have decided to use small BPO Call Centers in order to get a better grip on a certain region or on a certain country. They’re cheap, easy to use, and most of the time they are a lot more reliable than sending your own staff on foreign land.

Because of this increase in demand, more and more people have decided to start looking into ways to start a brand new BPO Call Center of their own. In this short blog we will be explaining the easiest steps you can take to make sure that your company not only makes all the money you invested in it back, but that it also brings back a tenfold profit.

First of all, you need to choose which category you’ll be focusing on at first. Your company can cover more categories later on, but at the beginning you need to know exactly what you’ll be concentrating on, so you don’t lose focus and end up messing up halfway through. You can choose between the following: inbound calls, telemarketing, outbound calls and last but not least, customer assistance.

Out of all of these you’ll get the most traffic from the inbound and outbound calls. Basically what you need to do in these categories is to take orders from clients, offer answers to their questions or sell a product to a certain buyer that may be interested in it. It is easy to do, so you can hire people with basically no other expertise outside of “chatting skills”. As long as they can handle a long term conversation with a client and they can explain everything there is to explain, they are more than capable of doing this job.

Second of all, make sure that you have the budged for it. The best way to tell if you have enough is to calculate around how much you’d need maximum, and double that amount. It might sound excessive at first, but it is really the only way to tell whether you can handle starting a BPO Call Center or not.

Third of all, investing is key. Make sure that the money goes in the right places, not in the places that anyone else wants the money to be in. For example, your workers want a new coffee machine, which will cost you less than $100. But at the same time, you need to save up to buy some actually important gear that is a lot more expensive. Which do you go for? Well, the right answer is actually neither.

If you cannot buy a certain product then you shouldn’t, and you shouldn’t buy cheap knockoffs either. That coffee machine may sound cheap now, but you may need the money later on. It is a dangerous game to play, but if you want to make sure that you have the money to handle any sort of crisis, you need to make these sacrifices. Don’t buy anything that’s outside of your budget, and don’t waste money on cheap stuff that your workers can go on without.

Last but not least, you need to create opportunities for yourself. Make sure that you take any chance you get and you utilize it properly. Instead of waiting for the offers to just fall on your lap make sure that those will arrive right at your feet. Call other Call Centers and ask them if they outsource their work, call small companies and offer them great deals that they cannot refuse. Starting out is hard, you’ll need to offer a ton of discounts in order to start working, because let’s be honest, nobody’s going to pay you the same amount they’d pay a company that has hundreds upon thousands of reviews. Make sure that you sweeten the deal and that you do an extra good job. That is really the only way you can make sure that your company will make it.